Download The Toxic Client: Knowing and Avoiding Problem Customers AudioBook Free
Not every consumer is an excellent client! In that first remove of life as companies, we often say yes to anyone who would like to work with us. We think the main thing is building a client base. As long as we're getting employed, that's a positive thing, and it's all that matters. But after some time we learn an important truth: Not every client is an excellent client. In fact some of them are truly dangerous - they contaminate our business environment and breed negativity about the task, they infect employees by lowering their morale, they exhaust and debilitate our energy reserves, plus they drain our coffers. To achieve business, you must understand how to know and prevent the toxic consumer. With useful experiences everyone can relate to, this audiobook will show you the way to handle the problem customers.