Download Second Shift: The Inside Story of the Keep GM Movement AudioBook Free

The powerful, collaborative management model that preserved a US manufacturing city. When car-making large General Motors decided to close its flower in Lansing, Michigan, in 1996, one individual - the city's recently elected mayor - stood up and said no. In the beginning it was the cry of a guy in the wilderness. Not once in its century-long history experienced GM reversed a choice to close a flower. But Mayor David Hollister silently went to work building the Lansing Works! Keep GM! activity and been successful in defying all the odds. Lansing remains GM's Oldsmobile head office. Hollister's collaborative problem-solving procedure - the Second Transfer model - been successful in combining state and regional politicians, economic builders, private-sector firms, labor unions, teachers, and residents of the spot. Powerful, persuasive, and well organized, this coalition implemented a proper six-dimensional framework to attain the apparently impossible:

• Identifying: name the task and its impact
• Partnering: develop important relationships
• Building: develop your strategy as you go
• Resolving: engage in constant problem dealing with
• Celebrating: make successful milestones
• Persevering: change and experience

The Lansing Works! Keep GM! activity was a victory of folks over bureaucracy, of a can-do frame of mind over cynicism - a tale rarely told in today's complex and often dehumanizing technological world of large business and out-of-control government. And the best benefit was that in the end, both sides emerged away winners. It's proof positive that when the general public and private areas interact as equal associates, amazing things can occur. One of the great business sagas of contemporary times, Second Transfer provides a proven, practical design for problem dealing with that anyone can apply in virtually any business, large or small.