Download Hard-Won Wisdom: True Stories from the Management Trenches AudioBook Free

From interacting with underperformers to fighting off lawsuits, employee problems are the bane of any manager's existence. So what do most do? Dismiss them! And that's a recipe for further problems. Written by a practiced HR expert and career attorney, Hard-Won Knowledge goes inside the messy simple fact of situations eliminated wrong, including:

A joking comment taken as a demand
An email exchange that escalates ridiculously out of control
A obtain confidentiality that backfires in a major way
The right employee...fired the wrong manner
The wrong employee...hired the right way

These sometimes funny, always cautionary stories reinforce essential lessons for managers. From failing to give opinions and withholding key information to training poor view and making defective assumptions, every report highlights the role management works in exacerbating (or easing) trouble. And each report suggests simple strategies to turn the situation around. The memorable lessons help managers encourage underachievers, defuse irritated employees, self-control without welcoming legal action - and take care of every difficult people concern they simply can't avoid.

Category: Workplace Culture