Download Meltdown: Why Our Systems Fail and What We Can Do About It AudioBook Free
A groundbreaking take on how complexity causes inability in all types of modern systems - from interpersonal media to flights - this practical and entertaining publication reveals how exactly we can prevent meltdowns running a business and life. "Endlessly fascinating, brimming with insight, and more pleasurable than a publication about inability has any right to be, Meltdown will transform how you see the systems that govern our lives. This is a wonderful publication." (Charles Duhigg, author of The Power of Habit and Smarter Faster Better) A crash on the Washington, DC, metro system. An accidental overdose in a state-of-the-art clinic. An overcooked trip meal. At first glance, these disasters appear to own little in common. But amazing new research demonstrates all these happenings - and the myriad failures that dominate headlines every day - talk about similar triggers. By understanding what lays behind these failures, we can design better systems, make our groups more successful, and transform how exactly we make decisions at the job and at home. Weaving together cutting-edge social science with riveting stories that take us from the front lines of the Volkswagen scandal to backstage at the Oscars, and from deep under the Gulf coast of florida to the top of Support Everest, Chris Clearfield and András Tilcsik clarify how the increasing complexity of your systems creates conditions ripe for inability and just why our brains and groups can't keep up. They identify the paradox of improvement: Though modern systems have given us new features, they've become vulnerable to amazing meltdowns - and even to problem and misconduct. But Meltdown isn't only about inability; it's about solutions - whether you're owning a team or the chaos of your family's morning routine. It shows why unappealing designs make us safer, how a five-minute exercise can prevent billion-dollar catastrophes, why groups with fewer experts are better at managing risk, and just why variety is one of your best safeguards against inability. The result is an eye-opening, empowering, and entirely original publication - one which will change the way you see our sophisticated world as well as your own place in it.
