Download The Magic Wand: Creating Exceptional Customer Experience: A Leadership Fable AudioBook Free
Brad Anderson used to really have the Midas touch. Those days are over when he discovers that he has one week to save lots of his job and yank the company's most significant client out of a tailspin. By using a incomprehensible new coach, Brad is used on a whirlwind journey and absorbs the five Secrets to Exceptional Customer Experience. And he discovers how to use the Magic Wand Question. With all the Secrets in hand, he must discover a way to fix a client romantic relationship imploding in on itself. A whole lot has been written on customer experience. Sometimes the best way to help your team "obtain it" is with a tale - and here's one that can benefit everyone, whether the sales floor to the boardroom. It can enable you to use each concept and deepen your skills in providing your visitors with an exceptional customer experience.
