Download HBR Guide to Dealing with Conflict AudioBook Free
While some of us enjoy a lively debate with acquaintances and others would prefer to suppress our thoughts over disagreements, most of us struggle with conflict at work. Every day we understand an office packed with competing interests, clashing personalities, limited time and resources, and delicate egos. Sure, we share the same overarching goals as our acquaintances, but we don't always consent on how to accomplish them. We work diversely. We rub each other the wrong manner. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive - where it boosts both your work and your relationships? You begin by understanding whether you generally seek or avoid conflict, identifying the most frequent known reasons for disagreement, and knowing what approaches work with what cases. Then, if you opt to address a specific conflict, you utilize that information to plan and perform a productive dialogue. The HBR Guide to Coping with Discord at Work will provide you with the advice you will need to:
- Understand the most frequent sources of conflict
- Explore your options for responding to a disagreement
- Discover whether you - as well as your counterpart - typically seek or avoid conflict
- Prepare for and take part in a difficult dialogue
- Manage your as well as your counterpart's feelings
- Develop an answer collectively
- Know when to leave
