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Short-listed for the CMI Management Publication of the entire year Award The essential guide to turning rough questions into positive opportunities Difficult questions can be thrown at you from your first job interview through to issues you get when you've made it to the top. If you find yourself on the firing series on a regular or occasional basis, this is the perfect go-to guide to help you convert rough questions into positive opportunities. Great Answers to Rough Questions at Work helps bring about a self-assured "win-win-win" mind-set for questioner, answerer, and wider audiences beyond. Publisher Michael Dodd provides golden formulae and proven strategies for creating inspirational answers - however challenging, vicious, difficult, or ridiculous the question. He outlines simple but successful approaches for dealing with the type of problem questions all ambitious people at work have to handle along their voyage, whatever stage of these job.
- Contains critical communication skills for executives, managers, leaders and those aspiring to complete these jobs
- Covers an array of work place cases such as job interviews, performance reviews, negotiations, customer relationships, parliamentary inquiries, and cross-examination
- Discusses how to start to see the issues underlying rough questions that you face in an alternative, more positive, solution-oriented way
- Includes case study examinations of key moments where people in the public spotlight did something particularly well or particularly badly while answering questions and does draw out the lessons for listeners