Download Mastering the Gentle Art of Verbal Self-Defense AudioBook Free
Is verbal abuse ruining your business, your personal life, or even your physical and emotional health? With a little help from Suzette Haden Elgin, you won't have to put on with it anymore. She'll demonstrate how to generate an environment where verbal abuse almost never happens, as well as how to take complete control of your language behavior. Once you've mastered the techniques, you'll be able to defuse a verbal attack before it could even be completed, and deal effectively with the rare attack that can't be avoided. You may never be baffled for words again.