Download Getting Past No: Negotiating with Difficult People AudioBook Free
We all need to get to yes, but what happens when your partner keeps saying no?
How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?
In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a successful breakthrough technique for turning adversaries into negotiating partners. You’ll learn how to:
• Stay static in control under pressure
• Defuse anger and hostility
• Find out what the other side really wants
• Counter dirty tricks
• Use power to bring the other side back to the table
• Reach agreements that satisfies both sides' needs
Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It can help you deal with a down economy, tough people, and tough negotiations. You don’t need to get mad or get even. Instead, you can get what you would like!
From the Trade Paperback edition.
