Download Negotiation Boot Camp: How to Resolve Conflict, Satisfy Customers, and Make Better Deals AudioBook Free
We find ourselves engaged in a variety of varieties of negotiations every day, from seeking to land a fresh account or win a promotion at the job, to buying a residence or a car, or bargaining down a cellphone bill, or settling a dispute with a friend or spouse. In this groundbreaking book, negotiation expert Ed Brodow shows us how to settle conflicts amicably to reach a win-win solution every time.
Taking a full page from the Marines’ Parris Island Boot Camp, Brodow drills listeners on the essential skills needed to master the art of negotiation. After completing Brodow’s basic training curriculum, you should have learned how to:
Conquer your fear of confrontation and overcome the negative behaviors that hold you back
Identify and develop your individual negotiation style
Assess the other side’s strengths and weaknesses
Get the other side to make concessions without quitting any of your goals
Master the art of hearing understand the other side’s position and strengthen your own
Avoid getting sidetracked by personal or emotional issues
Create an atmosphere of trust in that your other party is a collaborator rather than competitor
Break through impasses and close the deal
Using a wealth of examples from real-life encounters, Brodow demonstrates how to negotiate for things most listeners never knew were negotiable, such as department store purchases, medical costs, loan rates, phone bills, and credit-based card fees. He shows how to develop the skills and the confidence each of us need to negotiate successfully, and achieve our goals at the job and inside our personal lives.
