Customer-Driven Service

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Apathy destroys profits, cripples production, and loses customers. Many times, the employees with the knowledge have all but lost the flame of passion that once made them an asset to your organization. The worst part is that it could be hard to detect. When new employees come on board, they're filled up with vigor and enthusiasm. What they lack in skill, they make up for in excitement. What's the solution?Tony Alessandra's Customer-Driven Service program will motivate your people and have them customer-focused. Are going to right in sync with your company's message.


Category: Management

Details

Publisher

Made for Success Inc.

Language

English

ISBN

DATE

2008-03

Author

Tony Alessandra

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