Download Coping With Difficult People In Business And In Life AudioBook Free
DIFFICULT DOESN'T MEAN IMPOSSIBLE We've all came across them: the bullies, the damp blankets, the yea-sayers that never come through. More often than not, we're kept fumbling for words, stumbling toward the entranceway...frustrated, enraged or perhaps plain stressed out. Dr. Robert M. Bramson, a psychologist and management specialist, will highlight that it's possible to remain sane, dignified and positive when interacting with even the most challenging People. With these lively, insightful dramatizations, you'll understand how to: * Identify difficult types, from the too-good-to-be-true to the too-hot-to-handle, from the perennial gossip to the eternal clam. * Grasp the step-by-step techniques that will neutralize any negative or hostile encounter. * Understand your own style of thinking and exactly how it affects your capacity to deal effectively with each type. Maybe you can't switch "Gloomy Gus" into "Pollyanna"...but with the aid of Dr. Bramson, you'll avoid the difficult from becoming impossible -- and end "connection frustrations" once and for all!
