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How did security personnel at LA AIRPORT TERMINAL miss 75% of bomb-making materials that went through screening? Which way should you turn before becoming a member of a supermarket queue? Why should a woman hope it was a man who observed her handbag being snatched? And what possessed Burt Reynolds to punch a man with no feet? Humans can be stubbornly irrational and wilfully blind ... but at least we're predictably incorrect. From trivial lapses (why we're so likely to ignore passwords) to life-threatening blunders (why anaesthetists used to maim their patients), Pulitzer-Prize winning journalist Joseph T. Hallinan talks about the everyday errors that shape our lives, and that which we can do to avoid them happening.