Smart Service: Real Time Customer Service Skills

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This information is crucial for every executive and staff. Everyone you touch every day is your customer: shareholders, employees, managers, partners, and see your face purchasing your goods and services. Manage customer problems more effectively, maintain a winning personnel through savvy command techniques, improve your operations to better satisfy everyone, understand how to add value to all or any client contacts, and discover what the customer really wants.


Category: Motivation & Self-Improvement

Details

Publisher

Made for Success Inc.

Language

English

ISBN

DATE

2009-05

Author

Marsha Sue Petrie

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