Download Listen and Win: How to Keep Customers Coming Back AudioBook Free
Every time you do business with a customer, it's a listening test. You may pass the ensure that you encourage customers to return, or you can are unsuccessful the ensure that you lose customers to competition. This program will give you techniques and tips to cause you to and your co-workers become better listeners that customers truly appreciate. Figure out how to develop a being attentive frame of mind, overcome the 3 most popular customer grievances, use "focus-in" questions that help customers converse their needs, and more.
