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Building on the success of their earlier reserve, The Oz Basic principle, Connors and Smith explore the direct link between a company's culture and the results it produces. Quest to the Emerald City details an obvious road map for accelerating the move to a Culture of Accountability where people focus on attaining the results critical to a company's future. Connors and Smith give a program to convert entrenched habits into strong new means of being and doing. Addressing the main of why people work as they are doing is a energetic process requiring that leaders take control of the culture to produce encounters that foster values, that drive actions, that produce the ultimate competitive advantage. Filled with success stories, the authors add a step-by-step model to help people at any level of the organization take action that will change the culture's perception system in order to produce the desired results.