The Power of Positive Confrontation: The Skills You Need to Handle Conflicts at Work, at Home and in Life

Download The Power of Positive Confrontation: The Skills You Need to Handle Conflicts at Work, at Home and in Life AudioBook Free

When slighted, rooked, or cured rudely, most people will pretend to disregard the situation, complain to friends, or lose their temper. They often times miss the most reliable strategy of most: immediately confronting the problem with a good attitude. For everyone who was simply never educated or never came to the realization that between "bully" and "wimp" is situated a range of habit that is positive, dignified, and great for coping with life's bothersome situations, Barbara Pachter offers a thorough, sensible, step-by-step guide that combines business etiquette with the concepts of assertiveness training. She helps viewers assess their regular confrontational style; shows confronters (the nice, the bad, and the unpleasant) doing his thing; clarifies the three essential steps of positive confrontation; and explains to how to think through someone else's position.


Category: Etiquette

Details

Publisher

Gildan Media, LLC
Language

English
ISBN

DATE

2009-06
Author

Barbara Pachter

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