Download The Four Conversations: Daily Communication That Gets Results AudioBook Free
Conversation is powerful. And it isn't just “difficult” conversations that subject—the everyday dialogue we have with each other is crucial to both personal and organizational success. Packed with sample dialogues and a large number of personal reviews, and supported by sound research and the writers’ firsthand observations, The Four Interactions describes the way to get maximum results from conversations that every one folks must use to get things done: initiative conversations bringing out something new, understanding conversations to help people relate with ideas or operations, performance conversations asking for specific actions, and closure conversations that recognize accomplishments and signal conclusion of the task. As Jeffrey and Laurie Ford plainly demonstrate, take part in the right dialog at the right time—plan and begin each one well, finish off every one effectively—and outstanding things can happen.
