Download De-Escalate: How to Calm an Angry Person in 90 Seconds or Less AudioBook Free
Learn how to successfully and effectively calm an irritated person or diffuse a volatile situation in 90 mere seconds or less with this proven and accessible peacekeeping method by self-described "lawyer converted peacemaker" Douglas E. Noll. We stay in an increasingly divided world, and almost all of us have encountered our fair share of intense people and difficult confrontations. Luckily for us, we now have the tools to become peacemakers and transform psychologically volatile situations and hurt feelings to relaxed, nonaggressive ones. Tested on jail inmates, De-Escalate offers a new set of interpersonal hearing and communication skills based on the latest studies in neuroscience and deep breathing. Along with sensible exercises and scenario-based illustrations, each chapter focuses on specific designs, such as working with emotionally recharged young adults and frustrated coworkers. Additionally, Noll shares sensible tips on how to be civil within an uncivil society. With De-Escalate, we may bring peace to all areas of life, cultivate better relationships, and take part in creating a far more caring and compassionate future for us all.
