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How to Mobilize the (in)Formal Business, Energize Your Team, and PROGRESS ResultsFrom the best-selling coauthor of the business enterprise classic The Intelligence of Teams comes an all-new exploration of the present day workplace, and exactly how leaders and professionals must adopt it for success. Katzenbach and Khan look at how two unique factions mutually form the larger picture for how organizations actually work: the more defined "formal" business of the company - the management structure, performance metrics, and procedures - and the "informal": the culture, social networks, and random communities that spring up naturally and can speed up or hinder the way the business works. With strong examples from enterprises around the world, this reserve takes a ageless organizational way and creates a powerful paradigm-shifting tool establish for applying it.
- Includes self-assessment recommendations for senior leaders, front-line professionals, and individual contributors
- Features organizations in business, federal government, the nonprofit sector, and academia - including the New York City schools system, Aetna, the Marines, the United Nations, the Orpheus Chamber Orchestra, Home Depot, Bell Canada, and the Houston Authorities Department.
