Download Comebacks at Work: Using Conversation to Master Confrontation AudioBook Free

This is actually the office guide to adding "I wish I'd said" moments in the past. Ever wish that you could have a "do over" after a conversation at the job? Do you really often find yourself regretting what you've said to a coworker - or kicking yourself for not declaring something better, much better, or more correct? If so, you're like most people, and in Comebacks at Work, management professor and advisor Kathleen Kelley Reardon, Ph.D., supplies the tips and tools you will need to really know what to say - and how to say this better - next time. In this compelling, entertaining publication, Reardon argues that we are in charge of 75 percent of the way we're treated at the job, and our success - or inability - at the office depends largely about how we deal with ourselves in dialog with our co-workers. To get away from the stale scripts and expected actions that allow politically astute people to manipulate us, we should increase our conversational consciousness and effectively use what Reardon calling "comebacks". Comebacks at Work provides a game plan for doing so and talks about:

• Why some comebacks work, while some fall chiseled
• Why our head goes blank when we are confronted, and how to triumph over that response
• How to determine which comebacks work, and when to utilize them

Every conversation differs, even though many situations are common, one group of comebacks isn't enough. Offering a personalized repertoire of comebacks and an idea for using them strategically as well as the skills you will need to program them for maximum effect, Comebacks at Work will put together you for any difficult dialog that comes the right path.