Download Just Listen: Discover the Secret to Getting Through to Absolutely Anyone AudioBook Free
You've got a business colleague who's hostile...a client who's furious...a staffer who's deeply cynical-how can you get visitors to do what you want in challenging situations like these? In Just Hear, veteran psychiatrist and business trainer Mark Goulston reveals the secret to ways to get to anyone, even when effective communication seems impossible."Here's the challenge," Tag says. "Folks have their own needs, desires, and agendas. They have got secrets they're hiding from you. And they are stressed, busy, and frequently feeling like they're in over their heads. To deal, they throw up barricades which make it difficult to attain them even when your goals are in sync with their own."But the very good news is that there are simple strategies that can make you compelling, and breakdown the wall space that keep you from getting to the people you need to buy into your opinions and goals. Just Hear presents remarkably effective tools and techniques you may use whenever a job, a sale, or a relationship hangs in the balance.How effective are Mark's techniques? One of his areas of competence is training FBI and police hostage negotiators to take care of life-or-death situations. "The exact same tips I instruct these professionals for building empathy, de-escalating issue, and attaining buy-in will work in virtually any situation," Tag says. "Whether you're a new staff fresh out of school, a salesperson, or a CEO, once you learn these skills you can take them wherever going in your career." And Tag has proven these strategies in his own 30-12 months career as a small business trainer at companies such as GE, IBM, Goldman Sachs, Kodak, Government Express, Hyatt, and Disney. With this powerful yet participating audio reserve, you'll learn how to:
- Get the interest of a total stranger who you need to know-like that potential client you absolutely must land.
- Discuss an furious person up from an instinctual (irrational) express to receptivity, and finally to rationality-a skill that can save employment, a marriage, or even a life.
- Use the "Magic Paradox"-a technique the writer developed for hostage negotiators- to carefully turn a negative person into a secured asset.
- Grasp the critical artwork of buy-in (the foreplay of negotiation, persuasion, and providing) by moving anyone through the "Persuasion Pattern.
