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Is your company run by way of a team with no name? At the top of every organization graph lies a misconception - a Senior Management Team makes a company's critical decisions. The reality is that critical decisions are typically made by the manager and a tiny group of confidants - a "team with no name" - beyond formal processes. On the other hand, other people of the management team speculate why they weren't in the area or even consulted in advance. The dysfunction that results from this gap between misconception and certainty has led to years of unproductive team development exercises. The issues, Frisch shows, are ones of process and framework, not mindset. Who's Inside the Room is dependant on interviews with CEOs at organizations ranging from MasterCard to Ticketmaster towards the Red Mix.
- Understand and adopt the way decision-making actually happens in their organizations
- Use these "teams with no brands" to best gain
- Engage the Senior Management Team in the three critical responsibilities for which it is preferably suited