Download Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality AudioBook Free
In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry. Jacob Tomsky spent some time working in hotels for more than a decade, doing from valet car parking to manning the front desk. He's checked out you in, checked out you out, separated your white panties from the white bed linens, parked your car, tasted your room service, cleaned out your toilet, denied you a past due check out, given you a wake-up call, eaten M&Ms out of your mini-bar, laughed at the jokes, and considered your money. And in Heads in Mattresses, he pulls back the curtain on the hospitality business, exposing the crazy yet convincing reality of a business we think we know. It is a remarkably funny, traditional, and irreverent chronicle of the highs and lows of hotel life and guy, is there a market for it: in 2010 2010, the American lodging industry made $127.7 billion in revenue. Prepare to be amused, shocked, and surprised as he spills the unwritten code of the bellhops, the antics that continue the valet car parking garage area, and the housekeeping department's grubby little secrets. Prepare to be relocated, too, by his insightful credibility about the vocation; employees tend to be poorly paid and sometimes abused. However, Heads in Mattresses is more than only a memoir. Jake explains the secrets of the industry, offering easy and legal ways to get what you need from your hotel without the hassle - from credit scoring past due check-ins and upgrades to finding that pay-per-view charge knocked off your expenses. This book will provide you with the knowledge you will need to get the very best service from any hotel or property, from any business that makes its money from putting heads in mattresses. Or, at least, it will keep the bellhops from taking your luggage in to the camera-free back office and stomping the crap from it.