Download Customer CEO: How to Profit from the Power of Your Customers AudioBook Free
Most companies still operate as if they control their customers. But, in today's market, it's actually the other way around. Customer CEO confronts the new market certainty that customers choose which companies to do business with completely independently terms. This effectively inverts the energy, control, and way of decision-making; to endure in this new panorama, organizations must quickly modify. Author Chuck Wall membrane explores the nine forces customer have - including "the energy of me," "the energy of the heart and soul," and "the energy of rebellion" - and how companies can profit by understanding the energy with their customers. Predicated on more than a decade of firsthand experience and over 100,000 customer interviews, Customer CEO provides every size company with a roadmap of fresh ideas and simple to use tools, while discovering three-dozen companies that adopt the power with their customers. By listening to this audiobook, every innovator can enhance their business into a person CEO company.
