Download Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees AudioBook Free
With regards to world-class employees, few organizations rival Disney. Well-known for their friendliness, knowledge, interest, and superior customer service, Disney's employees have been fueling the iconic brand's untamed success for more than 50 years. How has Disney been successful in retaining such a robust workforce for so many years? Why are so many businesses and executives attracted to research how Disney continues to exemplify service and control standards? The Disney University or college, founded by Truck France, trains the supporting cast that helps create the world-famous Disney Magic. Now, for the very first time, the secrets of the exemplary institution are exposed. In Disney U, Doug Lipp examines how Truck perpetuated Walt Disney's ageless company prices and control lessons, creating an exercise and development dynasty. It contains never-before-told reviews from numerous Disney legends. These pioneers promote behind-the-scenes success reviews of how they helped bring Walt Disney's desire to life. Disney U uncovers the heart of the Disney culture and represents the company's prices and functional philosophies that support the iconic brand. Doug Lipp lays out 13 ageless lessons Disney has used to drive profits and progress worldwide for over fifty percent a century. To this day, the Disney University or college continues to turn out some of the most engaged, devoted, and customer-centered employees the business world has ever before seen. Utilizing the lessons discussed in Disney U will established your organization over a path of sustained success.
