Download What's the Future of Business: Changing the Way Businesses Create Experiences AudioBook Free
Rethink your business design to incorporate the energy of "customer" encounters. What's the continuing future of Business? will galvanize a fresh motion that aligns the tenets of customer experience with the vision of innovative leadership to boost business performance, proposal, and associations for a fresh technology of consumerism. It offers an overview of real-world encounters versus "customer" experiences with regards to products, services, mobile, social media, and commerce, among others. This audiobook explains why experience is everything and the way the future of business will come down to distributed encounters. Brian Solis is globally named one of the very most prominent thought market leaders and published authors in new mass media, and is the writer of Engage! and The End of Business as Regular! Discover how customer experience design impacts your business, and ways to harness its power for meaningful earnings growth.
