Download Peak Performance: How Denver’s Peak Academy Is Saving Money, Boosting Morale, and Just Maybe Changing the World (And How You Can, Too!) AudioBook Free
When Denver Mayor Michael Hancock needed office in 2011, he inherited an $80 million budget shortfall and a federal government workforce that were through multiple rounds of slices and furloughs. Morale was low. He needed ways to drive increased efficiency, cost saving, and advanced performance - and he had to do it in-house, over a shoe-string budget. Enter Peak Academy, the training and creativity program Mayor Hancock created to show frontline city employees how to deal with small problems and deliver big results. In four years, Peak Academy trained 5,000 federal government staff in the fundamentals of lean developing and other process management techniques. A lot more than 2,000 employee-driven inventions later, the program had kept Denver around $15 million. Term got out, and a large number of other governments sent their staffs to Denver or hired Peak Academy to bring the training to them. In this fun, easy-to-follow guide, Peak Academy director Brian Elms and regulating staff copy writer J. B. Wogan deliver the basics for ordinary people, with a incredibly frank discussion about how hard it was to get the program off the bottom. Experience a thoughtful exploration of both the challenges confronted and the reasons why Peak ultimately succeeded. Get a clear summary of Peak Academy training methods and tools (including yes, all those yellowish stickies). See concrete examples of employee-driven inventions - many of which sound, in hindsight, like $40,000 no-brainers, until you realize there are a huge selection of similar and much-needed fixes in every workplace. Peak Performance is an audiobook that will help public sector market leaders replicate the Peak model. It's an audiobook for federal government managers to hear and speak about with their teams. But most importantly, it's an audiobook for anyone working in federal government at any level - about the energy of good ideas to increase the way federal government works.
