7 Tenets of Taxi Terry: How Every Employee Can Create and Deliver the Ultimate Customer Experience

Download 7 Tenets of Taxi Terry: How Every Employee Can Create and Deliver the Ultimate Customer Experience AudioBook Free

Defeat your company's very best enemy: staff disengagement. 7 Tenets of Taxi Terry describes seven essential secrets to engagement that anybody at any job can use to stand out. McKain threads all of them together with the story of Taxi Terry, a cab driver in Jacksonville, FL, who offered him the best customer service connection with his life. Scott empowers you to produce a tangible difference within your own life and the lives of your visitors and donate to general health of the organization.


Category: Motivation & Self-Improvement

Details

Publisher

McGraw-Hill Education
Language

English
ISBN

DATE

2014-07
Author

Scott McKain

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