Download Dare to Serve: How to Drive Superior Results by Serving Others AudioBook Free
Cheryl Bachelder joined up with an ailing restaurant string and switched it into the darling of the industry - by daring to serve the folks in her group well. When Bachelder was named CEO of Popeyes in the fall of 2007, guest appointments have been declining for years, restaurant sales and profit styles were negative, and the company stock price possessed fell from $34 in 2002 to $13. The brand was stagnant, and relations between the company and its own franchise owners were strained. By 2014 average restaurant sales were up twenty five percent, and revenue were up 40 percent. Popeyes' market show had grown from 14 percent to 21 percent, and the stock price was over $40. The franchisees were so pleased with the turnaround that they started out reinvesting in the brand, speedily remodel restaurants and building new products throughout the world. The difference maker, Bachelder says, was a conscious decision to lead in a new way. She and her team created a workplace where people were treated with respect and dignity yet challenged to perform at the highest level. Silos and self were reserve in favor of collaboration and team play. And the results were measured with rigor and willpower. Servant leadership may also be derided as tender or ineffective, but this audiobook demonstrates it's actually challenging and rough minded - a daring journey. Bachelder takes you firsthand through the transformation of Popeyes and shows what sort of innovator at any level may become a Dare-to-Serve innovator.
