Download The Hidden Leader: Discover and Develop Greatness Within Your Company AudioBook Free
Think you can place the leaders in your enterprise? Don't believe that you can identify them by their positions. How about those employees who consistently intensify: the field agent who solves a previously intractable problem, the service rep who thinks outside the pack and creates unshakeable customer loyalty? They are more than "good employees" - these are "hidden leaders", and they're critical to an organization's long-term success. Professionals today need to make the most of almost all their resources - and The Hidden Head shows them how to identify and cultivate these skilled but underutilized employees who illustrate integrity, business lead through authentic connections, give attention to results, work from clear customer goal, and match the value promises of the company. Recognized by real-world examples of hidden leaders doing his thing, the audiobook helps managers discover these magic formula saviors and permit them to deliver sustained value to customers.
