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This audiobook is about the stuff you learn when you've did the trick for a boss you'd swear jumped out of a Dilbert cartoon; did the trick in a business whose performance careened up and down just like a runaway clown car; when you've confronted legal or honest issues that needed the intelligence of Solomon to straighten out while they roiled your guts during the night; or when you've sat on the stand across from some third-rate Perry Mason, or attempted to be one yourself. It's about what you learn when you've knocked yourself out to put measurable six-figure cost savings back on the business's bottom line; or when a worker pleads on her behalf job with tears in her eye as she sits through her pearly whites to your face, or when you've confronted down a worker who was spoiling for just about any chance he could easily get to sue your company crippled; or maybe when you've dealt with the staff who advised his supervisor he's going to shoot himself. Like almost everyone else, whenever I've cleaned up some human resources mess - or made one of my own - I'd learn something i tucked in my rear pocket, to grab as needed when something similar popped up. Some people call this their handbag of stunts or intelligence. I've always thought of it as my little dark book. Pretty much, anybody with 15 or so years of experience might have created this reserve, and surely some would have done better. I assume I just thought of it first. I can't do much about this, but I hope that a peek through my little dark reserve of HR will free you, dear listener, a few bloody noses in your HR career or shave a few levels from your learning curve. That is a chapter-level reserve. The full reserve is obtainable as The Little Black Book of Human Resources Management.