Download UP! Your Service New Insights: True Stories of Winners and Losers in the Quest for Superior Service AudioBook Free
These are true stories of winners and losers in the quest for superior service. Who wins? Who manages to lose? It's up to you! Benchmark the best service innovations (Section 5: Generating New Ideas). Discover how to keep your visitors happy, loyal, and purchasing more (Section 10: Building Up Your Business). Discover who makes the biggest mistakes in service and what you must avoid (Section 13: The Infinite Absurdity Prizes). Plus, discover many more easy-to-use insights on the spirit, words, and culture of superior service.
