Download Leadership Lessons from a UPS Driver: Delivering a Culture of We, Not Me AudioBook Free
UPS is a household name and one of the very most respectable American businesses by customers and buyers alike. Who hasn't been delighted with a right-on-time delivery, one of the 18 million UPS makes every day? Founded over 100 years in the past, UPS has relocated steadily in the Lot of money 500 as so many other corporations have lowered off. So what's the business's top secret? Just ask a driver! Ron Wallace was a UPS driver for six years before he rose through the rates to become leader of UPS International. In others that might be extraordinary, but also for UPS it's par for the course. UPS has a distinctive people culture. It's such as a family. Package loaders call executives by their first titles and vice versa. The company almost always encourages from within. Life span occupation is common. Most employees own UPS stock. Wallace credits this soul of "we, not me" with the business's success - and his own. As he puts it, working at UPS provided him a PhD in teamwork. Instead of writing an average business memoir that celebrates the leader as superstar, Wallace shares vivid stories that give attention to people he worked with, the obstacles they overcame, and the simple principles and routines that define the UPS way. He exhorts his fellow leaders to expand their people, not just their business plans. The authority style defined in this reserve is easy and direct - and it works. The easy and easy-to-understand lessons give a blueprint for an individual or company to make on past successes and adjust to future challenges. This is a must-listen for anybody aspiring to become great leader.