Difficult Conversations: Craft a Clear Message, Manage Emotions and Focus on a Solution

Download Difficult Conversations: Craft a Clear Message, Manage Emotions and Focus on a Solution AudioBook Free

You have to talk with a colleague in regards to a fraught situation, but you're worried that they'll yell or blame you or turn off. You dread your feelings could obstruct you from an answer. But you can communicate in a way that's constructive - not combative. Difficult Discussions walks you through:

  • Uncovering the root cause of friction
  • Preserving a good mind-set
  • Untangling the problem together
  • Agreeing on a means frontward
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Category: Leadership

Details

Publisher

Audible Studios
Language

English
ISBN

DATE

2016-04
Author

Harvard Business Review

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